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Financial Response Codes

The following table contains the Royal Bank Response Codes located in the last three bytes of the SPDH Header (P-48) as well as the corresponding ISO Response Codes (P-39 or FID 'X'). The terminal and Secure PIN Entry Device (SPED) messages will be returned in the ISO P-54 and SPDH FID 'g' fields if required.

A Royal Bank Response Code that has a value less than "050" indicates an approved transaction.
Do NOT validate the combination of RBC and ISO response codes. These are liable to change without notice.

The Terminal Message text is a suggestion only and is not mandated by either the Bank or Interac. It is strongly advised that discretion be used with sensitive messages such as INSUFFICIENT FUNDS if the terminal display is visible to persons other than the cardholder and the clerk. Replacement by a more general message such as DECLINED is recommended.

RB CODES
P-48 Header
ISO CODES
P-39 FID X
ROYAL BANK DESCRIPTION TERMINAL MESSAGE SPED MESSAGE
English English
Français Français
Approved Response Codes
000 00
01
85
A2
A4
A5
A6
D4
Approved, Account Balances
Included (Balance Inquiry), No Reason to Decline
Approved (Balances)
File Processed/Successful transaction with fault
APPROVED APPROVED
APPROUVÉE APPROUVÉE
001 00
10
11
85
Y1
Y3
Approved, Account Balances Not Included
Approved – No Balances/Approved or completed successfully
VIP
Approved (No Balances)/Advice Acknowledged – Financial Liability Accepted
APPROVED APPROVED
APPROUVÉE APPROUVÉE
002 00 Approved, country club APPROVED APPROVED
APPROUVÉE APPROUVÉE
003 00
08
Approved, maybe more ID APPROVED APPROVED
APPROUVÉE APPROUVÉE
004 00
08
Approved, pending ID (sign paper draft) APPROVED APPROVED
APPROUVÉE APPROUVÉE
005 00 Approved, blind APPROVED APPROVED
APPROUVÉE APPROUVÉE
006 00 Approved, VIP APPROVED APPROVED
APPROUVÉE APPROUVÉE
007 00 Approved, administrative transaction APPROVED -
APPROUVÉE -
008 00 Approved, national NEG file hit OK APPROVED APPROVED
APPROUVÉE APPROUVÉE
009 00 Approved, commercial APPROVED APPROVED
APPROUVÉE APPROUVÉE
010 00
10
Approved for partial amount APPROVED APPROVED
APPROUVÉE APPROUVÉE
023 43 Amex - credit approval APPROVED APPROVAL -
APPROUVÉE -
024 77 Amex 77 - credit approval APPROVED APPROVAL -
APPROUVÉE -
025 00 Amex - credit approval Amex - Approved
Approved with ID
Approved VIP
Approved (Express Rewards)
-
APPROUVÉE -
026 03 Amex - credit approval APPROVED APPROVAL -
APPROUVÉE -
027 00
01
10
85
Credit card approval APPROVED AUTHORIZED -
APPROUVÉE -
027 79 Transaction already reversed APPROVED AUTHORIZED -
APPROUVÉE -
028 00
04
11
VIP Credit Approved APPROVED AUTHORIZED -
APPROUVÉE -
029 21
76
77
Credit Response Acknowledgement APPROVED AUTHORIZED -
APPROUVÉE -
Declined Response Codes
050 01
05
06
17
19
21
23
25
51
59
66
84
95
96
97
A0
A1
A7
B1
B2
D3
D5
D7
D8
D9
DA
DB
DC
Q1
Q7
Q9
T1
T6
Z1
Z3
Do Not Honor
Decline
Refer to card issuer
ID certification fails
Deny – Do not Honour
Card not initialized
Declined:
Deny – Unacceptable Fee
Unable to locate original transaction
Suspected Fraud
Deny – Card Acceptor Call Acquirer’s Security Dep
Amount Not Reconciled – Totals Provided
ATM/POS terminal number cannot be located
MAC failed
Declined:
MAC failed
Reserved
Security processing failure
No arrears (transaction receipt not printed)
Invalid File Type
No such File
File Locked
Unsuccessful
Incorrect File Length
File Decompression Error
File Name Error
File cannot be received
Deny – Do Not Honour
RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
051 54 Expired Card EXPIRED CARD EXPIRED CARD REFER TO BRANCH
CARTE EXPIRÉE CARTE EXPIRÉE VOYEZ VOTRE SUC
052 38
75
PIN retries exceeded
PIN try limit exceeded
Allowable number of PIN tries exceeded
EXCESS PIN TRIES EXCESS PIN TRIES REFER TO BRANCH
TROP ERREURS NIP TROP ERREURS NIP VOYEZ VOTRE SUC
053 31
58
No sharing RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
054 63
96
No security module RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLÈME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
055 20
40
58
Invalid transaction CARD NOT SUPPORTED NOT APPROVED NO POS ACCESS
CARTE NON ACCEPTÉE REFUSÉE PAS ACCES AU TPV
056 23
24
25
26
27
28
29
40
57
58
D6
No Support/Transaction Not Permitted to Acquirer
Tran Not Supported by FI/Not Supported by Receiver
CARD NOT SUPPORTED NOT APPROVED NO POS ACCESS
CARTE NON ACCEPTÉE REFUSÉE PAS ACCES AU TPV
057 41
43
62
Lost or stolen card CARD USE LIMITED CARD USE LIMITED REFER TO BRANCH
USAGE RESTREINT USAGE RESTREINT VOYEZ VOTRE SUC
058 05
62
Invalid status CARD USE LIMITED CARD USE LIMITED REFER TO BRANCH
USAGE RESTREINT USAGE RESTREINT VOYEZ VOTRE SUC
059 36
62
Deny (Keep Card) – Restricted Card
Restricted Card
CARD USE LIMITED CARD USE LIMITED REFER TO BRANCH
USAGE RESTREINT USAGE RESTREINT VOYEZ VOTRE SUC
060 39
52
No Chequing account NO CHEQUING ACCT RE-TRY OR CANCEL CHQ NOT SET UP REFER TO BRANCH
PAS DE COMPTE CHÈQUES CPTE NON ETABLI VOYEZ VOTRE SUC
48
53
78
No Savings Account NO SAVINGS ACCT RE-TRY OR CANCEL SAV NOT SET UP REFER TO BRANCH
PAS DE COMPTE EPARGNE CPTE NON ETABLI VOYEZ VOTRE SUC
061 56 No PBF CARD IS NOT SET UP CARD IS NOT SET UP REFER TO BRANCH
CARTE INACTIVE CARTE INACTIVE VOYEZ VOTRE SUC
062 05
96
PBF update error RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
063 05
96
Invalid authorization type RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
064 14 Bad Track 2 RE-TRY INVALID CARD CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER NO. CARTE NON VALIDE NON TRAITABLE RECOMMENCEZ S.V.P.
065 40 RA Adjustment not allowed EXCEEDS CORRECTION LIMIT CANNOT PROCESS OVER STORE LIMIT
CORRECTION LIMITE DÉPASSER NON TRAITABLE MAGASIN-LIM EXCD
066 05
96
Invalid credit card advance increment RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
067 77
D2
Invalid transaction date RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
068 96 PTLF error RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
069 06
13
30
Bad Message Error/No CVM Results
Bad message – edit error/Format error
RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
070 15
92
No IDF
Invalid Issuer
Invalid Issuer/Deny – Issuer/Bank Not Found
INVALID CARD INVALID CARD REFER TO BRANCH
CARTE NON VALIDE CARTE NON VALIDE VOYEZ VOTRE SUC
071 92
D1
Invalid route authorization
Unable to route/Financial institution or intermediate network facility cannot be found for routing
Invalid Rout to Auth /Incorrect IIN
INVALID CARD INVALID CARD REFER TO BRANCH
CARTE NON VALIDE CARTE NON VALIDE VOYEZ VOTRE SUC
072 05
96
Card on National NEG file RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
073 92 Invalid route service (destination) INVALID CARD INVALID CARD REFER TO BRANCH
CARTE NON VALIDE CARTE NON VALIDE VOYEZ VOTRE SUC
074 19
63
83
84
85
86
87
88
91
Unable to authorize
Re-enter Transaction
Transaction Cannot be Completed
Deny – Security Violation Deny – Violation of Law
ISSUER NOT ONLINE CANNOT PROCESS PLEASE RE-TRY
EMETTEUR NON RELIE NON TRAITABLE PROBLEME SYSTÈME
89
91
System problem - ask cardholder to insert card in chip card reader
Merchant Link not logged on (Network Management Logon required)
DECLINED - PLEASE INSERT CARD/SYSTEM PROBLEM
UNABLE TO AUTHORIZE
CANNOT PROCESS/SYSTEM PROBLEM
- NON TRAITABLE PROBLEME SYSTEME
075 14 Invalid PAN length RE-TRY INVALID CARD CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER NO. CARTE NON VALIDE NON TRAITABLE RECOMMENCEZ S.V.P.
076 51 Low funds INSUFFICIENT FUNDS NOT APPROVED $ NOT AVAILABLE
MANQUE DE FONDS REFUSÉE MANQUE DE FONDS
077 61
65
Pre-auth full $ LIMIT EXCEEDED $ LIMIT EXCEEDED REFER TO BRANCH
LIMITE $ EXCÉDÉE LIMITE $ EXCÉDÉE VOYEZ VOTRE SUC
078 09 94 Duplicate transaction
Duplicate transaction/Request in progress
RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
079 61 Maximum online refund reached $ LIMIT EXCEEDED $ LIMIT EXCEEDED REFER TO BRANCH
LIMITE $ EXCÉDÉE LIMITE $ EXCÉDÉE VOYEZ VOTRE SUC
080 61 Maximum offline refund reached $ LIMIT EXCEEDED $ LIMIT EXCEEDED REFER TO BRANCH
LIMITE $ EXCÉDÉE LIMITE $ EXCÉDÉE VOYEZ VOTRE SUC
081 61 Maximum credit per refund reached $ LIMIT EXCEEDED $ LIMIT EXCEEDED REFER TO BRANCH
LIMITE $ EXCÉDÉE LIMITE $ EXCÉDÉE VOYEZ VOTRE SUC
082 65 Number of times used exceeded USAGE EXCEEDED USAGE EXCEEDED REFER TO BRANCH
USAGE EXCÉDÉE USAGE EXCÉDÉE VOYEZ VOTRE SUC
083 61 Maximum refund credit reached $ LIMIT EXCEEDED $ LIMIT EXCEEDED REFER TO BRANCH
LIMITE $ EXCÉDÉE LIMITE $ EXCÉDÉE VOYEZ VOTRE SUC
084 05
96
Duplicate transaction - authorization number has already been corrected by host. - -
- -
085 40 Inquiry not allowed CARD NOT SUPPORTED NOT APPROVED NO POS ACCESS
CARTE NON ACCEPTÉE REFUSÉE PAS ACCES AU TPV
086 05
96
Over floor limit RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
087 05
Q7
Maximum number of refund credit by retailer OVER RETAILER LIMIT CANNOT PROCESS OVER STORE LIMIT
MAGASIN LIMITE DÉPASSER NON TRAITABLE MAGASIN-LIM EXCD
088 01
02
05
96
Place call RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
089 05
62
CAF status inactive or closed CARD USE LIMITED CARD USE LIMITED REFER TO BRANCH
USAGE RESTREINT USAGE RESTREINT VOYEZ VOTRE SUC
090 05
96
Referral file full RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
091 05
96
NEG file problem RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
092 05
Q7
Advance less than minimum OVER RETAILER LIMIT CANNOT PROCESS OVER STORE LIMIT
MAGASIN LIMITE DÉPASSER NON TRAITABLE MAGASIN-LIM EXCD
093 05
96
Delinquent RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
094 05
96
Over table limit RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
095 61 Amount over maximum
Amt Over Max/Transaction amount limit exceeded
RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
096 82 PIN required RE-TRY PIN ERROR PIN ERROR PLEASE RE-TRY
RECOMMENCER NIP ERRONÉ NIP ERRONÉ RECOMMENCEZ S.V.P.
097 14 Mod 10 check failure RE-TRY INVALID CARD CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER NO. CARTE NON VALIDE NON TRAITABLE RECOMMENCEZ S.V.P.
098 05
96
Force Post RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
099 14 Bad PBF RE-TRY INVALID CARD CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER NO. CARTE NON VALIDE NON TRAITABLE RECOMMENCEZ S.V.P.
Referral Response Codes
100 87
91
96
Unable to process transaction
Invalid Request. Contact Moneris Client POS Certification for repeat declines.
Network Unavailable
System Malfunction
RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
101 91 Place call RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
102 33
35
37
66
96
Refer – Call
Expired Card
Card Acceptor Contact
Call Card Accpt Acq Secur
RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
103 05
96
NEG file problem RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
104 05
96
CAF problem RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
105 05
57
Card not supported INVALID CARD INVALID CARD REFER TO BRANCH
CARTE NON VALIDE CARTE NON VALIDE VOYEZ VOTRE SUC
106 05
Q7
Amount over maximum OVER RETAILER LIMIT CANNOT PROCESS OVER STORE LIMIT
MAGASIN LIMITE DÉPASSER NON TRAITABLE MAGASIN-LIM EXCD
107 05
65
Over daily limit USAGE EXCEEDED USAGE EXCEEDED REFER TO BRANCH
USAGE EXCÉDÉE USAGE EXCEEDED VOYEZ VOTRE SUC
108 05
96
CAF Problem RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
109 05
Q7
Advance less than minimum OVER RETAILER LIMIT CANNOT PROCESS OVER STORE LIMIT
MAGASIN LIMITE DÉPASSER NON TRAITABLE MAGASIN-LIM EXCD
110 05
65
Number of times used exceeded USAGE EXCEEDED USAGE EXCEEDED REFER TO BRANCH
USAGE EXCÉDÉE USAGE EXCEEDED VOYEZ VOTRE SUC
111 05
96
Delinquent RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
112 05
96
Over table limit RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
113 68
96
Timeout RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
115 05
96
PTLF error RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
121 05
96
Administration file problem RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
122 81
96
Unable to validate PIN: security module down RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
System Error Response Codes
150 03
06
14
Invalid Service Code/Merchant
Merchant Not On File
Merchant Not on File/Invalid Merchant
RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
200 06
39
42
44
52
53
76
Invalid account
Invalid Card Number
Invalid Account/Deny – No Account Type Requested
RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
201 55
99
Incorrect PIN
Invalid PIN/Incorrect personal identification number
PIN Block Error
RE-TRY PIN ERROR PIN ERROR PLEASE RE-TRY
RECOMMENCER NIP ERRONÉ NIP ERRONÉ RECOMMENCEZ S.V.P.
202 13 Advance less than minimum RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
203 05
96
Administrative card needed RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
204 Q7
61
Amount over maximum OVER RETAILER LIMIT CANNOT PROCESS OVER STORE LIMIT
MAGASIN LIMITE DÉPASSER NON TRAITABLE MAGASIN-LIM EXCD
205 13
64
Invalid Advance Amount
Original Amnt Incorrect
Bad message/Invalid Amount
Original transaction amount error
RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
206 56
76
77
78
CAF not found
Invalid “to” account
Invalid “from” account
Invalid account
CARD IS NOT SET UP CARD NOT SET UP REFER TO BRANCH
CARTE INACTIVE CARTE INACTIVE VOYEZ VOTRE SUC
207 77
Q0
Invalid transaction date RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
208 06 Invalid expiration date RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
209 12 Invalid transaction code RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
210 87 PIN key sync error RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
212 91 Destination not available ISSUER NOT ONLINE CANNOT PROCESS SYSTEM PROBLEM
EMETTEUR NON RELIE NON TRAITABLE PROBLEME SYSTÈME
251 13 Error on cash amount RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
252 40 Debit not supported CARD NOT SUPPORTED NOT APPROVED NO POS ACCESS
CARTE NON ACCEPTÉE REFUSÉE PAS ACCES AU TPV
AMEX Response Codes (Declines)
426 02 AMEX - Denial 12 CALL AMEX 12 -
APPELER AMEX 12
427 07 AMEX - Invalid merchant INVALID MERCHANT -
MARCHAND INCONNU
429 09 AMEX - Account error ACCOUNT ERROR RE-TRY -
COMPTE ERRONÉ RECOMMENCER -
430 10 AMEX - Expired card EXPIRED CARD -
CARTE EXPIRÉE -
431 11 AMEX - Call Amex CALL AMEX -
APPELER AMEX -
434 15 AMEX - Call 03
Note: Invalid CVD (CID)
CALL AMEX 03 -
APPELER AMEX 03 -
435 16 AMEX - System down SYSTEM DOWN -
SYSTÈME EN PANNE -
436 19 AMEX - Call 05 CALL AMEX 05 -
APPELER AMEX 05 -
437 42 AMEX - Declined DECLINED -
REFUSÉE -
438 50 AMEX - Declined DECLINED -
REFUSÉE -
439 51 AMEX - Service error SERVICE ERROR -
ERREUR DE SERVICE -
440 53 AMEX - Call Amex CALL AMEX -
APPELER AMEX -
441 0A AMEX - Amount error AMT ERROR - RETRY -
MONTANT ERRONÉ RECOMMENCER -
Credit Card Response Codes (Declines)
408 62 CREDIT CARD - Card use limited - Refer to branch DECLINED -
REFUSÉE -
475 06 CREDIT CARD - Invalid expiration date DECLINED - INVALID EXPIRY DATE -
REFUSÉE DATE EXPIRÉE NON VALIDE -
476 03
12
13
15
19
22
39
77
90
91
96
98
C1
CREDIT CARD - Invalid transaction, rejected
No Credit Account
Invalid transaction/Invalid related transactions
Unable to process/Suspected malfunction; related transaction error
Unable to Authorize:
Cut off is in process
Issuer not capable to process
Switch system malfunction
Issuer response not received by CUPS
Unable to Authorize/Illegal Status of Acquirer
DECLINED -
REFUSÉE -
477 14
56
N1
CREDIT CARD - Refer Call/Invalid Card Number
Invalid card number (no such account)
Deny – Card Not Found
Items not on Bankbook beyond limit, declined/Invalid card number
DECLINED UNKNOWN ACCOUNT -
REFUSÉE COMPTE INCONNU -
478 41 CREDIT CARD - Decline, Pick up card, Call DECLINED 41-HOLD CARD CALL -
REFUSÉE 41-GARDER CARTE APPELER -
479 04 42 CREDIT CARD - Decline, Pick up card DECLINED PICK UP CARD -
REFUSÉE GARDER CARTE -
480 07 43 CREDIT CARD - Decline, Pick up card DECLINED 43-HOLD CARD CALL -
REFUSÉE 43-GARDER CARTE APPELER -
481 05 50 51 57 58 62 65 80 93 CREDIT CARD - Decline
Transaction not allowed to be processed by cardholder
Low funds/Insufficient Balance
Invalid Transaction
Transaction not allowed to be processed by merchant
DECLINED -
REFUSÉE -
482 54 CREDIT CARD - Expired Card DECLINED EXPIRED CARD -
REFUSÉE CARTE EXPIRÉE -
483 01
02
60
61
CREDIT CARD – Refer/Refer to Issuer
Deny – Card Acceptor Contact Acquirer
DECLINED REFER CALL TO ISSUER -
REFUSÉE Referer l’Appel á l’Émetteur -
484 02 69 CREDIT CARD - Expired card - refer DECLINED -
REFUSÉE -
485 78 CREDIT CARD - Not authorized DECLINED -
REFUSÉE -
486 81 CREDIT CARD - CVV Cryptographic error DECLINED -
REFUSÉE -
487 82 CREDIT CARD - Invalid CVV DECLINED -
REFUSÉE -
489 84 CREDIT CARD - Invalid CVV DECLINED -
REFUSÉE -
490 85 CREDIT CARD - Invalid CVV DECLINED -
REFUSÉE -
492 65 System problem - ask cardholder to insert card in chip card reader
Withdrawal count exceeded
DECLINED – PLEASE INSERT CARD -
REFUSÉE S.V.P. INSÉRER CARTE -
System Decline Response Codes
800 06 Bad format RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
801 06 Bad data RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
802 06 Invalid Clerk ID INVALID CLERK ID CANNOT PROCESS PLEASE RE-TRY
COMMIS NON VALIDE NON TRAITABLE RECOMMENCEZ S.V.P.
809 57 Bad close RE-TRY - TRANS NOT PERMITTED CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER OPÉRATION NON PERMISE NON TRAITABLE RECOMMENCEZ S.V.P.
810 68 System timeout RE-TRY SYSTEM TIMEOUT CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER DÉLAI DÉPASSE NON TRAITABLE RECOMMENCEZ S.V.P.
811 96 System error RE-TRY SYSTEM PROBLEM CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER PROBLEME SYSTÈME NON TRAITABLE RECOMMENCEZ S.V.P.
821 58 Bad response length RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
877 81 Invalid PIN block RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
878 82 PIN length error RE-TRY PIN ERROR PIN ERROR PLEASE RE-TRY
RECOMMENCER NIP ERRONÉ NIP ERRONÉ RECOMMENCEZ S.V.P.
880 - Final packet of a multi-packet transaction - -
- -
881 - Intermediate packet of a multi-packet transaction - -
- -
889 88 MAC key sync error RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
898 63 Bad MAC value RE-TRY EDIT ERROR CANNOT PROCESS PLEASE RE-TRY
RECOMMENCER ERREUR EDITION NON TRAITABLE RECOMMENCEZ S.V.P.
899 84 Bad sequence number - resend transaction Terminal must handle this internally - resend Terminal must handle this internally - resend
900 38
75
Capture - PIN Tries Exceeded EXCESS PIN TRIES
TROP ERREURS NIP
901 54 Capture - Expired Card EXPIRED CARD
CARTE EXPIRÉE
902 05
36
Capture - NEG Capture CARD RESTRICTED
CARTE RESTREINT
903 05 Capture - CAF Status 3 CARD RESTRICTED
CARTE RESTREINT
904 05 Capture - Advance < Minimum INVALID AMOUNT
MONTANT NON VALIDE
905 05 Capture - Num Times Used MAX USE EXCEEDED
USAGE MAX EXCÉDÉ
906 05 Capture - Delinquent ACCOUNT PROBLEM
COMPTE PROBLÈME
907 05 Capture - Over Limit Table EXCEEDS LIMIT
LIMITE EXCÉDÉE
908 05 Capture - Amount Over Maximum INVALID AMOUNT
MONTANT NON VALIDE
909 04
05
07
08
33
34
35
36
37
41
43
67
Capture - Capture
Pick up Card
Suspected Fraud
Hard Capture
Deny – Keep Card:
Special Conditions
Expired Card
Fraud
Card Acceptor Call Acquirer’s
Do Not Honour
CARD RESTRICTED
CARTE RESTREINT
950 Q8 Admin card is not enabled on Merchant profile Declined. Admin Card Error
Admin Response Codes
960 00 Initialization Failure - No Match on Merchant ID FAILED TO INITIALIZE MERCHANT ID ERROR
961 00 Initialization Failure - No Match on PED ID NO MATCH ON PED
CONTACT HELP CENTRE
962 00 Initialization Failure - No match on Printer ID FAILED TO INITIALIZE
PRINTER ID ERROR
963 05 No match on Poll code NO MATCH ON POLL CODE
964 05 Initialization Failure - No match on Concentrator ID FAILED TO INITIALIZE
CONCENTRATOR ID ERR
965 05 Invalid software version number INVALID VERSION NUMBER
966 Duplicate terminal name DUPLICATE TERMINAL NAME
970 Terminal/Clerk table full TABLE FULL
Table Pleine
983 Clerk Totals Unavailable: selected Clerk IDs do not exist or have zero totals No Activity
Aucune Activite
989 88 MAC Error on Transaction 95 (Initialization and Handshake), most often, this indicates that the wrong keys have been injected into a device/KMAC Sync Error SYSTEM PROBLEM ###
PROBLEME SYSTÈME ###
EMV Reversal Request Codes
990 Chip card declines a host approved transaction
991 Chip card removed before ICC communications are completed